Delivery FAQ
Can I collect my orders from your office?
Yes. when placing order, please select “Self-Collection”. If you chose delivery and will like to self-collect before the item left our premise, please contact us. Any amount paid will be refund to your EP Wallet (no other refunds)
Our office location is at:
2 Gambas Crescent #02-30 Singapore 757044 (see map)
Operating Hours:
Monday to Friday: 9:00am to 5:00pm
Saturday/Sunday/Public Holiday: Closed
Where do you deliver?
We deliver to major parts of Singapore. Please see cost of delivery for restricted areas.
What is the delivery timeline?
Generally, you can expect to receive your order within 2-5 working days. Do note that we are relying on third party courier services and will not be able to commit any specific delivery preference such as exact day and time. The exact time of its arrival to your doorstep will depend on the courier service company.
What if we did not receive the order?
Please wait till 5th working day. If you still do not receive, please contact us immediately.
What is the cost of the delivery?
Delivery (2-3 Working Days)
– $6.50, all products except PosterNext Day Delivery
– $20, for posterSame Day Delivery (Subject to availability)
– $25, for all productsFree Delivery (2-3 Working Days)
– Order $80 and above (except poster)
– Order $150 and above for poster
*Restricted area will have a surcharge of $25 and subject to availability